NBAD chooses RightFax once again: this time to expand fax automation in other functions.

National Bank of Abu Dhabi – the UAE based provider of personal, corporate, investment and international banking services is inarguably one of the most prestigious banks in the Middle Eastern region with a substantial overseas network. It is customers like NBAD and their faith which prove time and time again that Solutions ME is one of the most trusted technology solutions provider in this region.

An organization of the magnitude of NBAD is in constant lookout for ways to automate the operations. This was the driving force behind deploying RightFax for their contact center system in the year 2002. Then HP Middle East had acted as the domain consultant. RightFax was used to address the document delivery requirements of their contact center.

This deployment acted as a cornerstone for NBAD's recent decision to expand their fax automation services to their growing cards, loans and other banking functions. So after 6 years of the deployment in the contact center system, NBAD chose RightFax once again for their document delivery requirements in other functions as well.

Solutions Middle East being Captaris' Largest Growth partner in the ME region was chosen as the technology partner and vendor for consultation, design and deployment of the function specific document delivery solution.

This deployment brings with it reduction in costs by eliminating the need for paper-based delivery, stand-alone fax machines and associated maintenance, supply, equipment and labor costs, time saving resulting in faster sales cycles, quicker customer service and improved efficiency, and a trusted and reliable fax server and electronic document delivery solution that will help NBAD comply with regulations and safeguard information security and privacy.