Once again Solutions ME proves its leadership in Middle East by acquiring Landmark Group as a customer for Captaris RightFax.

With over 35 years of retail experience and revenue to the score of USD $2.5 Billion, Landmark Group prides itself on being one of the largest retail conglomerates in Middle East . Today Landmark group owns over 16 brands and has operations across 12 countries through 850 stores.

Home Center, a leading Home Accessories & Furnishings brand of Landmark group was seeking a robust and a reliable solution to automate its faxed based operations. With 9 different branches and numerous departments, Home Center was constantly incurring huge spending on both time and money to manually manage faxes sent to customers and suppliers. The inter department and inter branch faxes were too contributing to the disorderly situation. Home Center approached Solutions ME to not only completely automate the entire faxing process but also to have a solution which could help Home Center to comply with regulations and safeguard their information and privacy. They also wanted to have their entire faxing process to be centralized and controlled from their head office.

After an in-depth mapping of Home Center 's prerequisites with their problem areas, Nagarjuna Chakrapani an Account Manager at Solutions ME recommended Home Center to deploy RightFax 9.3 - the Electronic Fax Server and Document Delivery Solution from Captaris. Captaris RightFax is a recognized market leader in Fax Server Software Solutions enabling enterprises across the globe to completely integrate and automate the flow of a full range of fax, paper and electronic documents and data.

RightFax servers are highly available and the load balancing ability enables no down time while transmitting or receiving Fax messages. Hence, deployment of RightFax enabled Home Center to reduce overheads and helped improve overall productivity. They could now send, receive, and manage documents directly from desktop, email, and other business applications. They could also accurately capture inbound messages and route it to the relevant lotus notes mailboxes, thereby improving the customer service performance.

For Solutions ME, this win has been one of the most important customer acquisitions of this year and has further strengthened the 10 year old tie between Captaris and Solutions ME.