Solutions ME, the most trusted technology provider in Middle East helps one the Leading Hospitals in Sharjah- UAE embrace SMS Technology

The client is one of the leading hospitals in Sharjah, UAE. The client wanted to make its appointment booking and patient reminder process more technology driven so as to save hospital staff’s and customers’ time and also extend industry class customer service.

Solutions Middle East, one of the elite names in Middle East, was approached by the client to help them take right decision on technology adoption and implementation. The client wanted to completely automate this mobile messaging so as to eliminate the costs associated with printing and posting hard copy notices sent to the patient.

Pankaj Singh, Project Manager at Solutions ME consulted the client to install Enterprise SMS Solution from InspireTech and also showcased them the operational and business benefits that will follow post the deployment of this industry class solution. InspireTech is one of leaders in providing world class mobility solutions catering to the needs of all genres and size of businesses across of globe.

With InpireTech's Enterprise SMS solution, the client can now ensure that patients keep up appointments and comply with medication regime. This helps them realize an important goal in healthcare – optimizing productivity of healthcare professionals and at the same time improving service. Under Pankaj’s supervision the client successfully rolled out the SMS solution across all departments including pediatrics, gynecology, urology, ophthalmology, gastroenterology, orthopedics, and many more.

Since SMS based appointment and reminder systems are instant, cancellations and postponements can be reduced and serves as an excellent platform to invite people for regular health checkups, child immunizations, and also send free health related advice and updates.