SysTrack 8.1

SysTrack 8 builds on and greatly enhances features introduced in SysTrack 7.

SysTrack 8 delivers major enhancements in functionality, ease of use, and technology; together, these changes continue SysTrack’s product evolution, providing IT with fast access to the data needed to visualize the end user computing environment and deliver operational excellence.

Enhanced Visualization

  • A new SysTrack Visualizer delivers powerful new visualization capabilities while integrating existing capabilities to give you easier, more intuitive access to greatly expanded data visualization.
    – A new Risk module identifies areas of potential security risk including details of application configurations and inventory, hardware and system configurations, and installed software packages.
    – A new Virtual Infrastructure module provides insight into how virtual hosts are performing by displaying the key data points to analyze host usage.
    – Enterprise Visualizer, Site Visualizer and Data Center Visualizer have been integrated into SysTrack Visualizer. Site and Data Center Visualizers have been renamed as the Desktop module and Server module respectively.

SysTrack as a ServiceNow App

A new SysTrack End User Analytics app for ServiceNow is now available. This integration leverages the new SysTrack SnapshotAPI to capture detailed system metrics at the time an incident is logged and makes it available for service desk investigation through SysTrack Resolve.

SysTrack in the Cloud

The new SysTrack Cloud Edition is a Software as a Service (SaaS) offering that provides the power of the SysTrack End User Computing Success Platform without the need for on-premises datacenter resources.

Security Enhancements

SysTrack Visualizer displays modules and datasets based on the user’s access permissions.
SysTrack Dashboard allows the dashboard builder to grant view access to a dashboard based on membership in a security role, created in the new Security Role Editor in Dashboard Builder.

Security Enhancements

  • SysTrack Visualizer displays modules and datasets based on the user’s access permissions.
  • SysTrack Dashboard allows the dashboard builder to grant view access to a dashboard based on membership in a security role, created in the new Security Role Editor in Dashboard Builder.

Technology Redesign
A change in SysTrack’s underlying technology improves speed and data accessibility without requiring Silverlight.

Interface Redesign
User interfaces for SysTrack products have been redesigned for functionality, style, consistency, and ease of use.